Your quality team deserves better than spreadsheets.

CanaryQMS is the AI-powered quality management system that turns complaint emails into structured investigations and corrective actions — in minutes, not hours.

60s
Complaint intake
10s
CAPA generation
30s
Audit report
90%+
Time saved

Quality management shouldn't feel like data entry.

Your quality team is spending 40% of their time retyping emails into forms, writing the same CAPA language for recurring issues, and assembling audit reports from spreadsheets. That's work that adds zero value to product quality.

Three steps. Minutes, not hours.

1

Forward a complaint email

AI extracts the product, lot number, failure mode, customer, and severity in 60 seconds. No retyping. Works with emails, photos, and PDFs.

2

Investigate with AI assistance

AI suggests the three most likely root causes with confidence scores and historical evidence. Choose 5 Whys, 8D, or Fishbone methodology.

3

Generate corrective actions

Confirm the root cause and get a complete CAPA draft in 10 seconds — written in language that matches your ISO standard. Approve, implement, verify.

Everything your quality team needs. Nothing they don't.

Built from scratch with AI at the core — not bolted onto a legacy system.

📧

AI Complaint Intake

Forward an email or snap a photo. AI extracts structured data in seconds. Supports email, image, PDF, and manual entry.

🔍

Root Cause Intelligence

AI suggests probable root causes based on your organisation's history. Confidence scores tell you where to focus your investigation.

📋

CAPA Draft Generation

One click generates a complete corrective action plan with regulatory-appropriate language for ISO 9001, 22000, or IATF 16949.

🚨

Pattern Detection

Real-time cluster alerts when complaint rates spike. Catch emerging issues before they become recalls — days or weeks earlier.

📊

Supplier Scorecards

Real-time quality scores for every supplier. Automatic corrective action requests when thresholds are breached.

📑

Audit Reports in 30 Seconds

Generate a complete audit readiness report covering all open items, trends, and compliance status. What used to take 3 days.

💬

Ask CanaryQMS

Natural language search across all your quality data. Ask questions in plain English and get instant AI-powered answers.

🔒

Complete Audit Trail

Every field change, every AI suggestion, every approval recorded with user ID and timestamp. 7-year retention for compliance.

📱

Works Everywhere

Responsive design works on desktop, tablet, and mobile. Access your quality data from the factory floor or the boardroom.

See the difference.

TaskSpreadsheetsLegacy QMSCanaryQMS
Complaint intake15–30 min manual5–10 min forms60 seconds (AI)
Root cause analysisBlank text boxBlank text boxAI suggests 3 candidates
CAPA writing30–90 min from scratch30–90 min from scratch10 seconds (AI draft)
Audit preparation2–3 days4–8 hours30 seconds
Pattern detectionMonthly manual reviewBasic dashboardsReal-time AI alerts
ImplementationN/A3–6 monthsSame day

Simple, transparent pricing.

No implementation fees. No long-term contracts. Cancel anytime. All prices in USD.

Starter

For small quality teams getting started

US$499/month
  • 5 users
  • Complaints + NCRs + CAPAs
  • AI extraction and severity triage
  • Basic dashboards
  • Full audit trail
  • Email support
Start Free Trial

Scale

For growing organisations

US$1,999/month
  • 50 users
  • Everything in Growth
  • Multi-site management
  • Advanced AI (regulatory detection)
  • Custom integrations
  • Dedicated success manager
Book a Demo

Enterprise

For regulated industries

Custom
  • Unlimited users
  • Everything in Scale
  • Dedicated infrastructure
  • SSO (Entra ID, Okta)
  • Custom workflows
  • SLA guarantee
  • On-premise option
Contact Sales

Trusted by quality teams.

"CanaryQMS generated in 30 seconds what used to take my team 3 days to assemble for audits. Our auditor was impressed with the completeness."
— Quality Manager, Food Manufacturer
"We caught a contamination cluster 2 weeks earlier than we would have with our old monthly review process. That early warning saved us from a recall."
— Quality Director, Automotive Parts
"The AI root cause suggestions are surprisingly good. It surfaces patterns from our history that we'd never have connected manually."
— Quality Engineer, General Manufacturing

Frequently asked questions.

Is my data secure?

Yes. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Each organisation's data is completely isolated with row-level security. We use AWS infrastructure with SOC 2 compliant practices. Australian customers' data stays in Australia.

Does it work with my ISO standard?

CanaryQMS supports ISO 9001, ISO 22000, and IATF 16949. The AI adapts its language, categories, and workflows to match your certification requirements.

How long does setup take?

Most teams are up and running the same day. There's no implementation project — sign up, invite your team, and start forwarding complaint emails. No consultants, no migration, no training required.

Is the AI making decisions for me?

No. Every AI output is labelled as a suggestion. Humans confirm every severity rating, root cause, and corrective action. The AI accelerates your work — it doesn't replace your judgement. Full audit trail shows who confirmed what and when.

Can I try it before committing?

Yes. We offer a 14-day free trial with full functionality. No credit card required. Forward a few real complaint emails and see the AI in action with your own data.

What happens to my data if I cancel?

You can export all your data at any time via the UI or API. After cancellation, data is retained for 30 days then permanently deleted. No lock-in.

Do you support integrations?

Yes. CanaryQMS has a REST API for custom integrations. Scale and Enterprise plans include pre-built connectors for ERP systems, email platforms, and collaboration tools (Slack, Teams).

What size company is this for?

CanaryQMS works for any ISO-certified manufacturer — from a 10-person workshop to a 5,000-person enterprise. Our pricing tiers scale with your team size and feature needs.

Ready to stop drowning in quality paperwork?

Book a 15-minute demo and see CanaryQMS generate a complete audit report in 30 seconds.

No credit card required. Setup in under 5 minutes.